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    Information Technology Centre

    Password

    Password JMU-Account

    Employees and guests receive a data sheet with their user name and initial password from IT-Center at the beginning of their employment. The data sheet is sent to the office address. As soon as you have received the data sheet, change the initial password to a personal password known only to you.

    Students receive their user name during the application/enrolment phase and assign an individual password for it.

    If you have forgotten your password, you have the following options

    If you have forgotten the password of your JMU account, you can set a new password with  Passwort Reset. A PIN will be sent to your private mail address.

    Employees and guests can only use password reset under certain conditions. Please refer to the website Passwort Reset.

    You can get your login credetials personally from IT-Support. To identify yourself, please bring your identity card with you.

     

    If you still have or know the data sheet with your initial password, IT-Support can reset the password to the initial one. Contact IT-Support.

     

    We can send you your login credentials by in-house at university. Contact IT-Support.

    Password functional account

    You can change the password of a functional account in the same way as for a JMU account.
    Password reset cannot be used for function accounts.

    If you have forgotten the password of a functional account, the administrator of the functional account can reset it - after authenticating himself with his personal JMU account. The instructions can be found at Passwort des Funktionsaccounts setzen durch Verwalter.